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NOW Foods NOW Foods QA Document Control Specialist I in Sparks, Nevada

NOW Foods QA Document Control Specialist I

Location:Plant (Sparks,NV)

Department:Quality Assurance


Founded by Elwood Richard in 1968,NOW Foodshas grown from a small, family operation to a highly-respected manufacturer of natural health products. Today, NOW Foods manufactures and distributes over 1,400 dietary supplements, natural foods, sports nutrition, and personal care products. NOW’s state of the art manufacturing facilities are GMP-certified, and our quality testing labs are among the best in the industry. The company has over 1,500 employees and its products are sold in more than 60 countries. The company remains family-owned and committed to its original mission: to provide value in products and services that empower people to lead healthier lives.

NOW offers a competitive compensation structure and a comprehensive benefit package which includes medical, dental and vision plans from tier one companies, Paid Time Off, 401k match up to $6,500 per year, educational assistance and company-paid disability and life insurance. NOW employees also enjoy a wide array of unique benefits such as company-paid profit sharing, quarterly bonuses, employee discount, wellness program, company-paid Teladoc and Rx’nGo, and much more! Many of our benefits are 100% paid by NOW – this is why NOW Foods has been awarded as one of the “101 Best & Brightest Companies to Work for” in ChicagoTHIRTEENyears in a row, and on the National LevelEIGHTyears in a row! NOW Foods currently holds EDAWN's 2019 Employees First-Large Award, and has been recognized as a Finalist for the 2018 Best Places to Work in Northern Nevada!

To learn more about NOW Foods, visitnowfoods.com, like us on Facebook atfacebook.com/nowfoodsofficial, or follow us on Twitter attwitter.com/NOWFoodsor on Instagram atinstagram.com/nowfoodsofficial.


TheQA Documentation Specialist Iassists Quality Management in administration of the Quality departments by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

  • Generates Oracle specifications based on technical data provided.

  • Enters data into Oracle and/or Excel spreadsheets and Stellent database.

  • Provides the required technical support for Quality Assurance documentation.

  • Compiles and submits monthly reports as assigned.

  • Coordinates flow of GMP documentation, e.g. internal and external audits, SOP control, change control, material approval documentation.

  • Submits purchasing requisitions.

  • Procures technical information from vendors.

  • Procures technical information for NOW’s specification sheets. Completes, verifies accuracy, and maintains raw material, WIP and finished product specifications.

  • Participates in and completes administrative project work as assigned.

  • Complies with safety and GMP requirements.


  • Supports a culture of safe production and operations; follows all safety rules and procedures.

  • Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when employees see a workplace health or safety hazard, until it is resolved.

  • Assists with communicating safety information to new employees.

  • Fulfills responsibilities as outlined in the company safety management plan.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as a minimum. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


  • Bachelor's degree (B. A.) in Chemistry or Science from a four-year college or university

  • A minimum of one-year experience in Quality Assurance or Quality Control, preferably in the dietary supplement, food, or pharmaceutical industries.

  • Working knowledge of Chemistry is preferred.


  • Ability to read and interpret documents common to the technical and operational functions such as product specifications, departmental instructions, procedure manuals, Certificates of Analysis, production records, and governmental regulations.

  • Ability to write routine reports and business correspondence.

  • Ability to speak and communicate in person, email, and telephone effectively and efficiently.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public


  • Must be detail-oriented, with strong organizational skills.

  • Must have working knowledge with spreadsheets and word processing software.

  • Must be willing to learn new computer skills and demonstrate functional use after training.

  • Ability to learn quickly, work independently, and assume responsibility for new tasks in a rapidly growing and changing company.

  • Must be a self-starter and be able to handle multiple tasks, and able to communicate and work with others to complete assigned tasks.

  • Familiarity with the Oracle Applications Suite 11i/Oracle Process Management module desired.


  • Ability to work with mathematical concepts such as probability and statistical inference.

  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time and perform data entry, communicate in person, by telephone, and email. The employee is occasionally required to move from place to place within the facility; to reach, climb, balance, or stoop.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Job will require time spent in office and laboratory environments.

The employee may be frequently exposed to vapors and/or herbal aromas. The noise level in the work environment is usually moderate.

It is the policy of NOW Foods to prohibit discrimination of any type, and to afford equal employment opportunities (EEO) to all employees and prospective employees, without regard to race, color, religion, gender, national origin, age, disability, sexual orientation or any other characteristic protected by law.