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Prince Telecom Technician Cable Installation - Reno, NV in Reno, Nevada

  • Installation

  • TECHN40992

Full-Time

PT208-RENONVCORE

Reno, NV, USA

Description

Overview:

Cable Installation Technicians are the face of our company. They are responsible for installing cable television, phone and internet for residential and business customers.

Responsibilities:

Technical:

  • Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and/or alarm equipment in accordance with guidelines

  • Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters

  • Attempts to identify and remedy sources of customer-perceived problems

  • Drives company vehicle between home/office, warehouse, and work sites in a safe and courteous manner

  • Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties

  • Completes paperwork accurately, and reports and records work order status updates

Customer Service:

  • Greet customers in the home while conducting walk thru

  • Reviews all requested services with the customer in order to ensure understanding and agreement

  • Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns

  • Provide customer education regarding product and service usage

Qualifications:

  • Minimum 18 years of age

  • High School Diploma or equivalent.

  • Must be able to pass a pre-employment drug screen and background check

  • Must be available to work weekends as needed

  • Valid driver's license with a minimum of 2 years driving experience and a good driving record

  • Ability to lift up to 80 lbs with or without accommodations

  • Ability to carry a 28’ ladder from truck to pole

  • Ability to work in tight spaces such as a crawl space of a house

  • Due to safety reasons, maximum body weight restriction must not exceed 350 pounds

  • Good written and verbal communication skills.

  • Able to work in a fast-paced, time sensitive environment.

Physical Requirements:

  • Overhead lifting, climbing & carrying ladders with a weight of up to 80 lbs

  • Working 3- feet above ground level

  • Working in enclosed space

  • Working in inclement weather

  • Walking, climbing, kneeling and crouching

Applicants are required to pass all company drug testing, submit to a background check and adhere to all OSHA, state, city/municipality safety requirements and training provided by the company as required.

*

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

Qualifications
Skills

Preferred

Driving

Advanced

Troubleshooting

Novice

Quality Control

Novice

Problem Solving

Some Knowledge

Customer/Client Service

Novice

Critical Thinking

Novice

Communication

Advanced

Behavior

Preferred

Thought Provoking:Capable of making others think deeply on a subject

Loyal:Shows firm and constant support to a cause

Innovative:Consistently introduces new ideas and demonstrates original thinking

Team Player:Works well as a member of a group

Functional Expert:Considered a thought leader on a subject

Enthusiastic:Shows intense and eager enjoyment and interest

Detail Oriented:Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:Devoted to a task or purpose with loyalty or integrity

Motivation

Preferred

Self-Starter:Inspired to perform without outside help

Goal Completion:Inspired to perform well by the completion of tasks

Flexibility:Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better

Licenses & Certifications

Required

Driver's License

Posted: November 11, 2020

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