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City of Reno, NV Strategic Planning Program Manager in Reno, Nevada

Strategic Planning Program Manager



Class Title

Strategic Planning Program Manager

Class Code



$81,268.88 - $103,710.03 Annually

  • Definition

  • Benefits

Classification Description Summary

Under administrative direction, directs, manages, supervises, and coordinates the activities and operations of the City's Strategic Planning Program; designs, develops, implements, and guides the City's long-term business planning process; completes business plans that guide the City in determining its long term vision and goals and the strategies necessary to fulfill them; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Director of Organizational Effectiveness.

Essential Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Assume management responsibility for the City's Strategic Planning Program; manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned operations; recommend and administer policies and procedures.

Design, develop, implement, and guide the City's long-term business planning process; complete business plans that guide City operations in the provision of services, the development and maintenance of facilities and infrastructure, and in the development of affordable housing units.

Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within policy, appropriate service and staffing levels.

Review and evaluate operations and activities for compliance with City policy, plans, and general vision; analyze programs achieving goals and objectives.

Plan, direct, coordinate, and review the work plan for assigned staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.

Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Direct and coordinate the research and development of innovative approaches to the organization and operation of the City.

Advise administrative and department managers of the overall intent of strategic planning programs and projects; determine broad guidelines and assumptions for studies and development of long term plans.

Review and analyze economic, public opinion, demographic, and other necessary environmental data to assure the accuracy and adequacy of information used by departments to develop operational plans.

Oversee and participate in the development and administration of the program's annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments.

Serve as the liaison for strategic planning operations with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues.

Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports and other necessary correspondence.

Provide responsible staff assistance to the Director of Organizational Effectiveness; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to Strategic Planning programs, policies, and procedures as appropriate.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of strategic planning and public administration; incorporate new developments as appropriate.

Respond to and resolve difficult and sensitive citizen inquiries and complaints.

Perform related duties as required.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operational characteristics, services, and activities of a strategic business planning program.

Advanced principles and practices of business and organizational analysis.

Principles and practices of public administration including the organization, functions, and problems of municipal government.

Operations, services, and activities of a municipality.

Current social, political, and economic trends and operating problems of municipal government.

Principles and practices of program development and administration.

Methods and techniques of strategic planning.

Methods and techniques of research, statistical analysis, and report presentations.

Principles and applications of critical thinking and analysis.

Advanced principles of business letter writing and report preparation.

Principles and practices of municipal budget preparation and administration.

Principles of supervision, training and performance evaluation.

Pertinent federal, state, and local laws, codes, and regulations.

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

Oversee and participate in the management of a comprehensive strategic planning program.

Complete business plans to guide the City in the development and maintenance of facilities and infrastructure.

Design, develop, implement, and guide the City's long-term business planning process.

Review and evaluate program operations and activities for compliance with City policy.

Prepare clear and concise administrative and financial reports.

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Participate in the development and administration of program goals, objectives and procedures.

Oversee, direct and coordinate the work of lower level staff.

Select, supervise, train and evaluate staff.

Prepare and administer large program budgets.

Research, analyze, and evaluate new service delivery methods and techniques.

Prepare clear and concise reports, professional correspondence, and presentations.

Handle multiple demands and priorities simultaneously.

Interpret and apply federal, state, and local policies, laws, and regulations.

Negotiate and resolve complex issues.

Deal constructively with conflict and developing consensus.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Work in a team based environment to achieve common goals.

Coordinate multiple projects and complex tasks simultaneously.

Meet the physical requirements to safely and effectively perform the assigned duties.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


A Bachelor's degree from an accredited college or university with major course work in business administration, public administration, or a related field.


Five years of increasingly responsible strategic planning experience including experience in local government.

Supplemental Information


The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with some travel to attend meetings; incumbents may be required to work extended hours including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Other Requirements



Last Update: 9/2018

JD 11/2018

**Existing benefit package is currently under review. Benefits are subject to change.

No state income tax.

Nevada PERS retirement plan. Vesting in 5 years.

No social security participation, but Medicare deduction required (1.45%).

City paid medical, dental, and vision insurance coverage; paid 100% for employee and 55% for dependents.

City paid life insurance and long term disability insurance.

Twelve paid holidays.

Deferred compensation plans 457 and 401(a) available, with up to a 5% City match.

Vacation leave accrued at 5 hours per bi-weekly pay period.

Sick leave accrued at 4 hours per bi-weekly pay period.


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