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Monarch Casino & Resort, Inc. I.T. Technician in RENO, Nevada

Atlantis Casino Resort Spa has opened a new I.T Technician career opportunity.

This position is responsible for operational availability, maintenance, and overall operation of company computers and desktop applications.

  • Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor

  • Performs routine tasks like backups or other operational tasks as defined

  • Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.

  • Implements virus protection, detection, and elimination

  • Troubleshoots basic hardware and software problems for end users

  • Provides basic training on hardware and software use

  • Facilitates assistance from hardware and software vendors when necessary

  • Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level.

  • Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity

  • Perform duties with little or no supervision

  • Assists in room setup for catering and casino events

  • Setup and operate casino band/audio equipment

  • Pull low voltage cable

  • Assist in projects

  • Prepares progressive reports for all work performed

  • Other duties as assigned

  • 1-2 years experience in a high paced environment

  • 0-2 years experience in IT

  • Familiar with networking concepts like TCP/IP

  • Familiar with personal computers, servers, and like technology

  • Familiar with AS/400 concepts

  • Familiar Microsoft Office and other desktop applications

  • Familiar with Windows, Unix, OS400, and other operating systems

  • Excellent Guest Service

  • Ability to lift 50lbs

  • Ability to continually use ladders

Atlantis Casino Resort Spa fosters a team working environment, family/work life balance and an environment that is focused on Team Member recognition and appreciation.

Some of the ways in which we accomplish this is by offering the following:

  • Comprehensive benefits (medical, dental, vision, supplemental coverage)

  • 401K retirement savings plan + discretionary match

  • Team Member Referral Bonus

  • Education Tuition Reimbursement Program

  • Scholarship Opportunity

  • Paid Vacation

  • Holiday Pay

  • Relocation Assistance

  • Recreation /Fitness Discounts

  • Weekly Resort Prizes

  • Career Development and Training Workshops

  • FREE daily meal

  • Internal Advancement

ID: 2021-13405

Subdivision: I.T/AV&DEV

External Company Name: Atlantis Casino Resort & Spa

External Company URL: www.atlantiscasino.com

Street: 3800 S. VIRGINIA ST.