AutoNation, Inc. Base Service Technician in Reno, Nevada
Mercedes-Benz of Reno
The Base technician possess a general mechanical knowledge of all basic systems of a vehicle and the ability to follow direction of supervisors and/or service publications to perform work satisfactorily.
Who Would I Interact With?This position interacts daily with Customers, Service Advisors, Service Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the day-to-day responsibilities?
Stay current in the latest diagnostic methods and service techniques for the vehicles sold and serviced by the dealership
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Follow factory and dealership repair procedures when performing warranty work
Participate in service technician training programs
Become familiar with latest bulletins, service manuals and other service publications
Participate in all in-dealership service training activities
Attend manufacture sponsored service trainings
Record cause of failure and a description of work done accurately and clearly on all repair orders
Communicate regularly with service manager, service technician team leader and/or service consultant to confirm repair order information and diagnostic information
Request parts from the parts department as necessary
Communicate regularly with the service manager, service technician team leader and/or service consultant to confirm diagnosis, status of repair, road test results and completion of work
Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
What are the requirements for this job?
High School diploma or equivalent
Ability to read and comprehend written instructions and information
General mechanical skills
Must have a valid driver's license
Ability to drive manual transmission vehicles
Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
Demonstrated customer service skills
Knowledge of all aspects of automotive repair and maintenance
Graduate of mechanical vocational trade school or equivalent experience
Ability to operate an automobile
Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test Technical or trade school degree preferred
AutoNation is an equal opportunity employer and a drug-free workplace.