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MGM Resorts International Support Technician (T-Mobile Arena) in Las Vegas, Nevada

Location:

Las Vegas, Nevada

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

The Network Technician is responsible for installation & de-installation of cabling, cross connects and maintenance of network devices, and related infrastructure. This individual ensures that the network devices & infrastructure and related procedures adhere to organizational values. Work in person with customers who are experiencing connection issues with their network devices (Phones, Tablets, and PC’s) and work with 2nd level support to resolve network related issues both Wi-Fi and cabled.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Interact in person with customers who are experiencing issues connecting to the network

  • Install, terminate, maintain, and troubleshoot network cabling infrastructure including: Moves, Adds, and Changes of any network or related equipment

  • Troubleshoot network hardware problems and cable plant issues including Fiber Optic, UTP, STP, etc.

  • Fluent in all test equipment and can train others on the use of them: Corning Fusion Splicer, Fluke OTDR, Fluke DTX1800, Fluke Simple fiber, Fluke Link Runner Pro, etc.

  • Research and document cable plant infrastructure

  • Configure network hardware for Edge network equipment, Core network equipment, and Serial-to-IP devices

  • Install network hardware and cable assemblies, both copper and fiber

  • Manage Contractor access into areas as required

  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Mechanically inclined

  • Knowledgeable of casino/hotel environment and computing operations within and how business structure is affected by changes

  • Able to effectively communicate in English, in both written and verbal forms

  • Able to lead and mentor a team

  • Ability to multi-task and work well in a fast paced, team-oriented environment

  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

  • High school diploma or equivalent

  • Two (2) years networking infrastructure experience

  • Work varied shifts, to include weekends and holidays

PREFERRED:

  • Two (2) year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field

  • Certified in industry recognized vendor certifications

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com

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