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Gallagher Personal Lines Insurance Supervisor - P&C Licensed in Las Vegas, Nevada

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Can you lead a team to deliver exceptional customer service? Are you interested in developing the talent on your team? If so, then our Client Service Supervisor role within our Personal Lines Team is for you!

We are looking for people who are passionate about building relationships with clients, will collaborate with their team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide.

This position is based out of Gallagher’s Las Vegas location. We care about keeping our employees safe and healthy in relating to COVID-19. At this time, our workforce is primarily working from home. As we move you through the hiring process, we will work to keep you informed as to the location situation and how we are assessing safety standards. If this is not an arrangement that would suit you, please stay in touch for future roles by clicking here to join our Talent Network.

What you will be doing:

  • Beresponsiblefor a PersonalLinesClientServiceteam that delivers high quality, efficient service.

  • Improve client retention, achieve operating/margin targets, and exceed client satisfaction.

  • Improve Gallagher’s value to our clients and prospects.

  • Cultivateacultureof performance and continuous improvement.

  • Demonstrate high level of integrity in all interactions with clients.

  • Share information, resources, and standard methodologies to advance the goals of your team.

  • Effectivelychange direction when you're working with client and service teams to focus on what really matters.

  • MentorClientServiceteam through continuous learning, transparent feedback and strong talent development.

  • Use Gallagher's technology to improve your productivity and quality.

  • Effectively project manage multiple competingpriorities.

What you'll need to be successful:

  • Develop professional relationships with your internal and external partners

  • Utilize a resilient and adaptable mindset in the face of shifting priorities

  • Eagerness to collaborate with all Gallagher teams and employees.

  • Apply leadership skills to directly address performance and deliver tough messages

  • As an active and productive self-led executive, apply your decision-making skills to prioritize requests, follow through with commitments, facilitate change and consult on difficult decisions

  • Provide timely, direct and actionable feedback to your service team members

Required:

  • Bachelor's degree with 5 years of Personal Lines client service and/or claims management experience

–OR–

  • High School degree/GED with 10 years of Personal Lines client service and/or claims management experience.

  • A minimum of 1 years supervisory experience.

  • Property & Casualty Insurance License.

U.S. Eligibility Requirements

  • Interested candidates must submit an application and resume/CV online to be considered

  • Must be 18 years of age or older

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Job: Client Service/Account Management

Organization: Corp - HO Managed Expenses

Title: Personal Lines Insurance Supervisor - P&C Licensed

Location: Nevada-Las Vegas

Requisition ID: 63665

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