MGM Resorts International Manager Tier Strategy Direct Marketing (Corporate) in Las Vegas, Nevada


Las Vegas, Nevada

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race .

The Manager Tier Strategy main responsibility is to oversee the daily operations and execution of property Direct Marketing strategy. This role will also be a liaison to property functions, and manage tests to optimize property Direct Marketing campaigns.

The Manager Tier Strategy will maintain a strong and productive relationship with partner, corporate, property, and vendor contacts. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices, and procedures.

  • Manages direct marketing campaign plans and briefs; working with Direct Marketing Operations to execute (e.g. segment customers, determine channels);

  • Manages the implementation of the long term marketing strategy set forth by Director and Vice President (e.g. competitor intelligence and strategic data gathering in market);

  • Generates insights and learnings from historical results and provides recommendations to senior management;

  • Reviews email links, content and creative in final email for Company-wide e-mail campaigns;

  • Manages and prioritizes ad-hoc requests from Tier Strategy Directors and Vice President;

  • Evaluates program strategies continuously by interpreting data, identifying trends; makes actionable recommendations for improvement;

  • Partners with Director in running test to evaluate customer segmentation models and find opportunities for growth;

  • Ensures marketer business requirements and needs are supported with appropriate tools, data, and application functionality;

  • Creates briefs to send to direct mail vendors; and

  • Performs other job duties as requested.


  • Bachelor’s degree, preferably in Hotel Administration, Marketing, or related field or equivalent experience.

  • Minimum of 5 years of experience in one of the following fields: loyalty marketing, partnership marketing, gaming industry, marketing, hospitality, or related field.

  • Excellent customer service skills.

  • Have interpersonal skills to deal effectively with all business contacts.

  • Professional appearance and demeanor.

  • Work varied shifts, including weekends and holidays.

  • High school diploma or equivalent.

  • Able to effectively communicate in English, in both written and oral forms.


  • Experience in direct marketing messaging, including customer valuation and reinvestment for gaming and non-gaming.

  • Working knowledge in various marketing roles across properties and has knowledge of campaign finance & performance drivers.

  • Previous experience working in a similar resort setting.


MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

With 77,000+ employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. We’re proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations.

While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience. We welcome you to join us.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email .

We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy at and commitment to diversity and inclusion, please visit at careers.