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UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA Healthcare Operations Specialist **TEMPORARY** in Las Vegas, Nevada

Position Summary

THIS IS A TEMPORARY POSITION NOT TO EXCEED 119 DAYS*. *

THIS POSITION IS NOT ELIGIBLE FOR BENEFITS**

Position Summary:

Provides excellent customer service, patient/employee relations by maintaining a dedication to meeting the expectations and requirements for internal and external customers. Provides concise, comprehensive information and assistance to patients, visitors, family members and employees by phone and/or in person. Works with other departments to facilitate the support process and works toward issue resolution. Prepares a variety of technical, statistical and narrative reports, correspondence and other written materials.

Job Requirement

Education/Experience: Bachelor's Degree in business administration, healthcare administration, finance, or closely related field related to assigned area.

Licensing/Certification Requirements: None.

Knowledge, Skills, Abilities, and Physical Requirements

Knowledge of: Customer service/service excellence initiatives or best practices; hospital organizational structure, rules, regulations, and operating procedures; office practices and procedures; data collection, business communication and etiquette; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.

Skill in: Collecting feedback, analyzing, creating reports and providing data to leadership; using initiative and independent judgment within established procedural guidelines; working independently to organize and prioritize work under minimal supervision; planning, organizing, prioritizing work, paying attention to detail, and meeting critical deadlines; providing assistance to others; handling sensitive issues and maintaining confidentiality; maintaining records and comprehensive files; reading and understanding complex material; interpreting policies and procedures; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Salary: $20.01 - $31.01 Hourly

Location: Las Vegas, NV

Job Type: Temporary

Department: COVID 19 Vaccine - 9913

Job Number: TEMP-HCOSPEC

Closing: 1/20/2021 5:00 PM Pacific

Agency: University Medical Center of Southern Nevada

Address: University Medical Center of Southern Nevada Las Vegas, Nevada, 89102

Website: http://www.umcsn.com

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