Schneider Electric Field Service Representitive - Cooling in Las Vegas, Nevada
The Field Service Representative is responsible to provide Professional Services for APC by Schneider Electric customers including technical site analysis to resolve customer issues and to perform field service duties on APC by Schneider Electric’s complete range of Precision Cooling Equipment.
Perform Startup/Commissioning on all equipment across the entire APC by Schneider Electric Precision Cooling product line.
Perform Preventive Maintenance on all equipment across the entire APC by Schneider Electric Precision Cooling product line.
Perform Unscheduled Maintenance on all equipment across the entire APC by Schneider Electric Precision Cooling product line.
Document all required information for each site visit performed
Work with other team members to complete custom and large installation projects
Properly document, label, and return all defective parts utilized in the repair of APC by Schneider Electric equipment to the designated disposal/repair location.
Educate APC by Schneider Electric customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC by Schneider Electric.
Assist APC by Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
Perform other duties as assigned
. Travel as required for work and training
Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity.
Two to four years of field service repair and customer service with HVAC, Precision cooling equipment.
Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members
Must operate within division policy guidelines using independent judgment in achieving assigned objectives
Must comply with all safety policies, practices and procedures
Participate in proactive team efforts to achieve departmental and company goals
Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of algebra and geometry.
Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
Handle multiple tasks simultaneously
Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement.
Must be able to communicate (speak and hear) effectively to various intellectual levels
Must be able to lift and carry heavy objects up to 50 pounds
Must be able to see and focus clearly up close as well as short distances.
Ability to travel extensively.
Education and Experience
Associate degree in HVAC with at least 1year of related experience, or equivalent experience in a related field, or equivalent combinations of education and experience.
EPA Universal Certification Required
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We’re looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY.
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You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location: US-Nevada-Las Vegas
Other Locations: US-Nevada-Henderson
Unposting Date: Ongoing
Req ID: 005GBM