CTG TRANSCRIBER, SOLUTIONS OPERATIONS in Carson City, Nevada
TRANSCRIBER, SOLUTIONS OPERATIONS
Administrative Assistance & Clerical
Sep 10, 2020Post Date
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Computer Task Group is seeking Transcribers that can work from home for a short-term contract.
Our client will provide lap-top and tools needed to perfrom successfully. Wi-FI and headphones are required also.
Required Function 1:
Transcribes portions of member responses to IVR calls including but not limited to: satisfaction survey responses, medical conditions, prescription drug names, and member centric information.
Required Function 2:
• Transcribe recorded audio from phone-based interactions using proprietary transcription tools in accordance with HIPAA and company standards.• Complete strategic transcription/marking projects as requested.• Report member DNC requests to Transcription Manager.• Escalate member reports of Adverse Events to the appropriate PM/SC as necessary.• Escalate negative and/or life-threatening comments to the appropriate PM/SC as necessary.
Required Function 3:
• Excellent written and oral communication skills.• Able to type at least 50 wpm accurately.• Excellent listening skills.• Ability to work independently with minimal supervision.• Ability to work under pressure with time constraints.• Proficient with Microsoft Word, Excel, Outlook, Internet Explorer.• Bachelor’s degree preferred.• Knowledge of Spanish a plus.• Healthcare experience a plus.• Transcription test must be taken on-site.
CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at www.ctg.com.
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
Education Level: None
Work Remote: Yes
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