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ICF Consulting Group, Inc. Senior Housing Counseling Specialist (REMOTE role) in Carson City, Nevada

Senior Housing Counseling Specialist

ICF seeks a self-motivated Senior Housing Counseling Specialist to be an integral member of our technical assistance team leading and supporting capacity building efforts for the U.S. Housing and Urban Development (HUD).

You must be a pro-active, team player able to work in a fast-paced environment. You will be responsible for supporting a wide range of technical assistance work products, including, providing training and technical assistance, conference planning and support, and developing products and written materials designed to help improve the effectiveness of HUD programs.

What you'll be doing

  • Coordinating components of large and small technical assistance and training engagements assisting housing counseling agencies in the design and implementation of HUD policies and programs, specifically the Housing Counseling program.

  • Drafting written products and tools, including nationally based online newsletters.

  • Coordinating work plans, budgets, project deliverables, and participate in relations with HUD and other funders. Overseeing priorities to ensure the completion of projects in an accurate, timely and cost efficient manner.

  • Performing quality control on products and tools to ensure compliance with regulations and ensure consistency and accuracy.


  • Demonstrated knowledge (at least three years or more) in HUD’s Housing Counseling program through work in a state housing finance agency, national or regional intermediary, national advocacy group or by working for a local housing counseling agency.

  • Experience in developing and implementing written products, training materials, etc.

  • Project and personnel management skills and experience.

  • Passed the HUD Housing Counselor Certification exam a plus.

  • Experience with conference and meeting planning a plus.

  • Experience in website design, online tools, and/or HTML a plus.

Professional Skills

  • Excellent verbal, interpersonal and written communication skills;

  • Team player with the ability to multi-task in a fast-paced environment;

  • Excellent copyediting and QA/QC skills;

  • Outstanding customer service skills including being able to remain cool under pressure;

  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams);

  • Ability to be flexible to handle multiple priorities;

  • Ability to communicate effectively with both technical and non-technical audiences; and

  • Comfort with a remote team environment, intermittent travel is expected.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .

Virginia Remote Office (VA99)Need help? We're here:ICFCareerCenter@icf.com

About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.