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ICF Consulting Group, Inc. Quality Control Specialist in Carson City, Nevada

Job Title: Quality Control Specialist

Job Description

To support our growth, ICF is adding staff to its energy efficiency team in multiple locations to support a wide range of energy efficiency programs. Our clients include utilities, recognizable Fortune 500 global corporations, as well as a variety of industry, and Government organizations. We are seeking a Quality Assurance/Quality Control specialist to take a significant role in the implementation of programs that will deliver and expand our offerings. You should have the unique combination of interpersonal and analytical skill that will make you a critical member of our team from the day you arrive. We place a premium on creativity, an ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.

Key Responsibilities

  • Work as part of an energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects and or phone calls are successfully executed.

  • Review projects for accuracy and ensure program requirements have been met

  • Coach and increase overall quality with a focus on error trends.

  • Work with quality supervisor and senior management to propose and implement quality assurance techniques.

Basic Qualifications

  • Superior attention to detail

  • Outstanding analytical, writing and communication skills.

  • Excellent interpersonal skills and customer relationship management skills

  • Ability to prioritize and multitask, and ability to work in a fast pace environment

  • Excellent spreadsheet skills

Professional Skills

  • Sound business ethics, including the protection of proprietary and confidential information.

  • Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.

  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

  • Ability to be flexible to handle multiple priorities.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .

Michigan Remote Office (MI99)Need help? We're here:ICFCareerCenter@icf.com

About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

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