Salesforce.com, Inc Data Architect (CSG - Professional Services) in Carson City, Nevada
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Customer Success Group
The Professional Services group is responsible for working directly with Salesforce customers to not only enable our customers to be successful but also help them to be successful through high quality project delivery based work. Salesforce Data Architects are responsible for, but not limited to the following: data modeling, data migration and data integration, ETL tooling, data best practices, data movement, and the building of end to end data solutions for our customers.
The Data Architect is a key contributor in the delivery of the successful design and management around cloud based solutions and technologies. These technologies include but are not limited to: Salesforce.com at http://salesforce.com/ products and APIs, Apex/Visualforce, Lightning, Amazon Web Services (AWS), Heroku, integration/ETL technologies. The Data Architect position also requires the individuals to maintain ongoing comprehensive understanding of not only the Salesforce cloud-computing ecosystem but also of data migration/integration tools, patterns and best practices.
Working closely with Delivery Managers, Functional Solution Architects, Technical Architects and clients in order support the technology solution architecture through applying data architecture principles
Designing data migration and integration solutions which support the successful delivery of the proposed technical solution
Leading and mentor the data team on the project
Enforcing sound data migration and integration best practices in order to ensure the quality delivery of the enterprise solutions
Serving as a trusted advisor to the client
Working collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identifying and leading internal strategic initiatives to grow the consulting practice; serving as an active contributor to the overall knowledge base and expertise of the community
Conduct data requirement working sessions focused on data object mapping, data transformation and planning directly with the functional architect, technical architect, and client stakeholders
Collaborate with functional and technical architect(s) to help finalize the Salesforce data model necessary for successful project delivery
Develop and/or lead project data consultants with end to end Salesforce object data migration/integration scripts used in one time migrations, delta loading migrations, ongoing integrations
Perform and/or lead necessary unit testing on all developed data scripts
Work directly with QA team to review UAT test cases in an effort to ensure accurate data is migrated and available for testing
Perform and/or lead project data consultants in dry run data load testing
Development and refinement of production deployment documentation related to data migration and integration
Complete data related technical documentation necessary for successful project close out
Preferred Qualifications and Skills:
BA/BS degree or foreign equivalent
8+ years experience in developing technology solutions
5+ years experience in managing external client projects from a data solution perspective
3+ years experience with Salesforce platform and technologies
Ability to mentally reverse engineer existing data models into a conceptual, logical data model construct
Strong conceptual and logical data modeling skills
Possesses strong knowledge of data modeling principles and best practices
Expected to be able use various data modeling tools and processes as required
Open minded to collaborate with various team and be able to both give and handle constructive feedback
Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable the client's needs.
Ability to develop extensible and flexible data models based on long term strategy, and articulate benefit of reuse
Able to design integrated data model based on understanding of business, and use of abstracted concepts
Relevant salesforce certifications
Experience overseeing team members.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Ability to work independently and be a self-starter.
Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
Travel to client site (average of 50%), but may be higher or lower based on the client engagement.
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
TEAM PLAYER: Proficient at collaboration and working with members of a team
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
ADAPTABLE: Excels in high levels of uncertainty and change
COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community’s knowledge and resource base
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world
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